On empathy

Empathy is a trait crucial for a Search Consultant, both in client and candidate contacts. It is "the" key to personal effectiveness. What empathy allows is :

1. Understand the character, values, perceptions and personality of individuals, and the context they're embedded in.

2. Build deep and meaningful relationships

3. Give an appropriate response to others

Empathy allows to learn about the crucial intangibles in people; as such it enables a consultant to manage expectations efficiently and appropriately. It is the tool par excellence to develop client loyalty because it delivers a unique insight in the personal and professional context surrounding an executive. How are his or her relationships with peers and boss ? How skilled is this person politically ? What makes this person tick, motivated, passionate ? How does he  perceives the marketplace and its pressures ? Will he fit within the corporate culture of the client company ?

Empathy is enabled through:

1. Listening skills

2. Self-awareness and control

3. Humility - which unfortunately tends to diminish when one's success grows.

Empathy means business because it is at the core of succesful relationship building and management. It is the skill most prominent in great (search) consultants and trusted advisors, and in executives at the top of their game. It is the best indicator of the depth of trust people are able to generate and maintain.

Therefore the ability to empathize is directly correlated to what what search consultants in common parlance designate as "seniority"; and why emotional and social intelligence are becoming so much more important than technical skills when climbing the corporate ladder.

Comments

[Jobs in Pakistan]

After reading this post I'm able to understand the role of empathy in the business.

thanks for sharing it..